Quality 201: Effective Strategy Execution

Type

Self-Paced Online

Dates

2/12/2025 - 2/11/2028

Price

$200

Duration

2 hours

Enroll in this course and enhance your healthcare quality skills with Mayo Clinic’s proven strategies and expert guidance. Explore best practices for quality strategy execution and discover how to implement effective quality programs in your organization.

Overview

Curriculum

Intended Audience

Faculty

Summary

Quality 201: Effective Strategy Execution explores the strategic and operational management processes used by Mayo Clinic to deliver its quality system framework, which enables a systematic approach to continually improve quality of care. By engaging in this self-paced online course, participants develop a foundational understanding of quality strategy execution and learn how these practices contribute to achieving excellence in healthcare organizations. Mayo Clinic faculty share insights on:

Quality strategy and governance structure
Leadership accountability
Engaging and communicating with staff
Program and portfolio management
Best practices for accreditation readiness

The course can be completed in approximately two hours.

Learning Objectives

Recognize key components of Mayo Clinic’s quality strategic plan.
Describe success factors to ensure leadership accountability and staff engagement with a quality program.
Recognize best practices for accreditation readiness.
Identify critical gaps in quality strategy execution within healthcare organizations and propose solutions.

Quality 201: Effective Strategy Execution is an online, self-paced course that can be completed in approximately two hours. This course complements and builds upon Quality 101, which introduced Mayo Clinic's Value Equation, encompassing clinical quality, patient and staff safety, and patient experience. In Quality 201: Effective Strategy Execution, learners engage with video presentations, written materials, and a case scenario.

Access to this online course is available from the date of purchase until it expires on February 11, 2028.

Technical Requirements

Computer with internet access
Speaker or headset
Full sized monitor
Web browser
Microphone

This course is designed for healthcare executives, administrators, quality leaders and staff, physician leaders, and any individuals involved in or overseeing quality, safety and experience in a healthcare setting.

	Timothy J. Brennan, M.B.A. Timothy (Tim) J. Brennan is an Instructor of Health Care Systems Engineering in the Mayo Clinic College of Medicine and Science. With more than 20 years’ experience in the financial services and healthcare sectors, he formerly managed Mayo Clinic’s enterprise strategic and operating plan within the Department of Strategy and was Mayo Clinic’s enterprise Administrator for Quality Data & Analytics. Currently, Mr. Brennan is the Operations Administrator leading Mayo Clinic’s Quality International & Global Consulting.
	Subashnie Devkaran, Ph.D., FACHE Subashnie Devkaran is an international leader in quality, accreditation, and patient experience and currently serves as the Chair of Quality and Value at Mayo Clinic. She is an international consultant with Joint Commission International, a fellow of the American College of Healthcare Executives (FACHE), and a fellow of the International Society for Quality in Healthcare (FISQua). Dr. Devkaran frequently speaks at conferences and has published research papers on healthcare quality, patient safety, and high reliability.
	Jill Nagel, M.B.A. Jill is a seasoned leader with a 28-year tenure at Mayo Clinic, where she currently serves as Vice Chair of Quality and Value. Jill serves on various quality and practice committees and partners with leadership to create strategies for success in preserving Mayo Clinic’s category-of-one performance for quality, safety and experience in healthcare delivery and outcomes. She holds an M.B.A., a Bachelor of Science in Physician Assistant Studies, and is ranked as an Assistant Professor of Medicine by the Mayo Clinic College of Medicine and Science.
	Melanie Ryan, J.D. Melanie Ryan, Director of Accreditation and Certification at Mayo Clinic, leads accreditation and regulatory readiness program efforts across 19 sites with 34 Joint Commission accreditations. She is Co-Chair of The Joint Commission Health System Corporate Liaison Advisory Board and the parent representative for the Mayo Clinic Children’s Hospital Executive Team and the Pediatric Patient Family Advisory Council. Ms. Ryan holds a J.D. and has more than ten years of experience in regulatory affairs.