Frequently Asked Questions
Customer Services Contact Information
Follow these instructions to reset your password.
View the catalog for course offerings.
Please contact firstname.lastname@example.org with questions about course content. Include the course of interest in your correspondence.
Follow these instructions to enroll someone else in a course.
You can enter a coupon code after a course has been added to the shopping cart. Enter the coupon code in the Coupon Code field and click the Recalculate button. If the coupon code is valid, the price will reduce. Contact email@example.com with questions.
Please contact firstname.lastname@example.org to pay with your department's internal account.
Receipts and Course Access
To access purchased courses, login to the site by selecting Login in the top navigation. After you have logged in, hover over My Account in the top navigation menu and select Go to courses.
Alternatively, you will receive a confirmation email upon purchase. The confirmation email includes a link to access the course(s).
Follow these instructions to accept the invitation.
To access and print your receipt, login to the site by selecting Login in the top navigation. Enter your username and password. After you have logged in, hover over My Account in the top navigation menu and select Orders and Enrollments. Select Go to order history. Select your order by clicking on the order number. To print, select Print Order Details.
Cancellation and Refunds
View the cancellation and refund policy here.