Healthcare Supply Chain - A Mayo Clinic Perspective

Summary

Mayo Clinic Supply Chain Management (SCM) has been ranked one of the top healthcare supply chains in the United States according to Gartner. Mayo SCM views supply chain strategy differently than most other healthcare organizations. This course is designed to share Mayo’s perspective on how healthcare supply chain can operate as a top decile performer, with an eye toward future technology, analytics and processes.

 Mayo SCM Senior Leadership will share insights on: 

• Aspects of SCM that make Mayo Clinic unique versus its peers
• Alignment of staff resources and processes that create a collegial environment toward advancement of patient care
• Forward-thinking concepts and ideas that keep Mayo SCM well-positioned for the future

Learning Objectives

Upon completion of this course, participants should be able to:

• List the business and management systems that support Mayo's integrated practice.
• Define the culture of service excellence that sustains Mayo's ranking as one of the best hospitals in America.
• Name leadership principles and the culture of collaboration and a team-based healthcare structure.
• Identify the value principles that make up the Mayo Model of Care.

Attendance at any Mayo Clinic course does not indicate or guarantee competence or proficiency in the skills, knowledge or performance of any care or procedure(s), which may be discussed or taught in this course.

This online self-paced course is available until November 22, 2024 and contains approximately 9 hours of recorded presentations.

Topics covered include:

• Fundamentals of Supply Chain Management
• Procure to Pay
• Inventory Management Warehousing and Distribution
• The Power of Standards in Supply Chain Data
• Inventory Management Demand Planning
• Team Dynamics
• How to Fully Leverage Research to Develop Your IT Strategy
• Mayo Clinic Digital Supply Chain Deep-Dive
• Lean Supply Chain Management
• Clinical Quality and Value Analysis
• Risk Management in Healthcare Supply Chain
• Pharmaceutical and Supply Chain
• Mayo Clinic's Response to COVID
• A Clinically-Integrated Supply Chain System

Click here to view the full program schedule.

This course is designed for administrators, healthcare professionals, physicians, nurse practitioners, physician assistants, and other healthcare providers who have an interest in learning more about supply chain.

Course Directors

Cuong C. Nguyen, M.D. Associate Dean for Global Professional Development Dr. Nguyen is Associate Dean for Global Professional Education at Mayo Clinic School of Continuous Professional Development. He is also medical director of Mayo CARES and medical director of Supply Chain Management, in addition to appointments in committees for Executive Medical School Admission, Medical Student Promotions and Assessment Review, Internal Medicine Residency Selection, and Diversity.

Erich R. Heneke, Ph.D. Director of Business Integrity and Continuity, Supply Chain Management Erich has worked in Mayo Supply Chain Management for 12 years, focusing his efforts on sound controls, fraud prevention/detection, accuracy of balance sheet accounting, third party risk management and other controls related work, including Mayo's voluntary Sox compliance.

Faculty

	Linda M. Akiens-Castiglioni. M.B.A. Senior Director, Supply Chain Management
	Jerrad M. Dietenberger, M.B.A. Director, Supply Chain Management
	Joseph M. Dudas Division Chair, Supply Chain Management
	James (Jim) R. Francis Chair, Supply Chain Management
	Scott A. Hammer, M.B.A. Director, Supply Chain Management
	Timothy (Tim) L. Hicks Director, Materials Management/Facilities
	Kay M. Hysell Director, Supply Chain Management
	Thomas (Tom) J. Louks, M.B.A. Director, Supply Chain Management
	Bruce M. Mairose Division Chair, Sourcing/Network Management
	David Marcelletti Division Chair, Supply Chain Management