Mayo Clinic Fundamentals of Quality Improvement - Bronze Level Online

Summary

The Mayo Clinic Fundamentals of Quality Improvement – Bronze Level Online course provides learners with an overview of the key components of quality improvement. Throughout the course, you are introduced to a quality improvement framework, methods, and tools to improve the quality experience. This course breaks down these components and provides opportunities to apply the improvement framework to close the quality gaps to improve clinical outcomes, safety and the overall patient experience. 

This course takes approximately 90 minutes to complete (70 minutes for lessons, 20 minutes for quiz). The course is asynchronous and learners can complete the content at their own pace. Group training options and organizational licenses are available.

This online self-paced course is available until September 21, 2024.

Lesson Titles

1. Why is Quality Important to Healthcare?
2. Knowing your Role and Customers
3. Patient Safety Elements
4. What is the Patient Experience Model?
5. Tools and Resources to Improve Quality

Learning Objectives

After participating in this course, you should be able to:

• Recall the importance of quality practices in your organization
• Identify your role in addressing quality gaps that affect your customer and patients
• Recognize the elements of patient safety
• Recall how patient experience is key to quality
• Identify tools and resources to improve quality

Accreditation

Accreditation Statement

In support of improving patient care, Mayo Clinic College of Medicine and Science is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

 

Credit Statement(s):

AMA

Mayo Clinic College of Medicine and Science designates this live activity for a maximum of 1.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

ANCC

Mayo Clinic College of Medicine and Science designates this enduring material for a maximum of 1.50 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Other Healthcare Professionals

A record of attendance will be provided to all registrants for requesting credits in accordance with state nursing boards, specialty societies or other professional associations.

For disclosure information regarding Mayo Clinic School of Continuous Professional Development accreditation review committee member(s) and staff, please go here to review disclosures.

Available Credit

1.50 AMA PRA Category 1 Credit™

1.50 ANCC

1.50 Attendance

Additional Accreditation Information

This course is designed for organizations, healthcare physicians, healthcare providers, and non-clinical staff to better understand quality improvement methodologies. 

	Neera Agrwal, MD, PhD Quality Academy Medical Director - Arizona Associate Professor of Medicine Mayo Clinic College of Medicine and Science
	Jolene Anderson-Rau, MBA Quality Academy Manager Operations Manager Education Administration Mayo Clinic College of Medicine & Science
	Sandy Booth Quality Academy Quality Improvement Advisor Lead Instructor in Healthcare Systems Engineering Mayo Clinic College of Medicine & Science
	Sean Clark Quality Academy Quality Improvement Advisor Instructor in Healthcare Systems Engineering Mayo Clinic College of Medicine & Science
	Barbara Jordan Quality Academy Administrator Assistant Professor of Healthcare Administration Mayo Clinic College of Medicine & Science
	Sanjeev Kakar, MD Quality Academy Associate Medical Director Professor of Orthopedics Mayo Clinic College of Medicine & Science
	Carmen Kane Quality Academy Quality Improvement Advisor Assistant Professor in Healthcare Systems Engineering Mayo Clinic College of Medicine & Science
	John Matulis III, DO Quality Academy Director for the Office of Quality Improvement Scholarship Assistant Professor of Medicine Mayo Clinic College of Medicine & Science
	John O'Horo, MD, MPH Quality Academy Curriculum Director Assistant Professor of Medicine Mayo Clinic College of Medicine & Science
	Steven Porter, MD Quality Academy Medical Director - Florida Assistant Professor of Anesthesiology Mayo Clinic College of Medicine & Science
	Nneka I. Comfere, MD Course Director & Quality Academy Medical Director Assistant Professor of Dermatology & Laboratory Medicine and Pathology Mayo Clinic College of Medicine & Science