Values Based Leadership: The Mayo Clinic Model

Summary

The Values Based Leadership: The Mayo Clinic Model course is a 16-week cohort-based course offering an interactive learning experience designed to transform healthcare leadership utilizing values. Modeled after Mayo Clinic's foundational leadership structure and values, the course covers the principles that drive Mayo Clinic's success, focusing on Mayo Clinic’s model of leadership, model of care, model of professionalism and values and organizational structure. This new version of the course features a reworked curriculum to enhance the leadership experience and offers webinars, peer and faculty interaction, case studies, and practical applications.

This course contains 16 weeks of video instruction, interactive webinars and discussion boards; as well as a large group and small group case study discussion.

Topics covered include:

• Mayo Clinic Model of Leadership: Emphasizing the collaborative dyad leadership model and the three shields approach to achieve balanced and effective leadership.
• Model of Patient Care: Building on the foundational pillars of practice, education, and research, this model prioritizes patient-centered care and continuous improvement.
• Model of Professionalism and Values: Centered on the values of RICH TIES, this model promotes servant leadership and the guiding principle of Mayo Clinic, that the needs of the patient come first.
• Navigating the Leadership Structure: Designed to support a matrixed organization, this structure fosters collaboration and ensures that patient needs remain the top priority.

Click here to view the full program schedule.

After completing the program, learners will be able to:

• Translate core values to leadership decision-making in challenging situations.
• Describe Mayo Clinic’s Model of Leadership, which encompasses a three shield approach.
• Identify the core components of the Mayo Clinic Model of Care for improving patient outcomes.
• Define aspects of the model of professionalism & values, including servant leadership in a healthcare setting.
• Recognize the leadership skills necessary to provide influence in a matrixed organization.

Technical Requirements

• Computer with internet access
• Speaker or headset
• Full sized monitor
• Web browser
• Microphone
• Webcam

Accreditation Statement

This activity has been approved for AMA PRA Category 1 Credit(s) ™.

The final credit count will be available for the full course registration.

This course is designed for healthcare administration, physician, nursing, and other clinical leaders who are looking to advance their institutional and personal leadership skills. It is ideal for those who provide strategic direction for their organization, are preparing for the next level of leadership, are responsible for career development and performance coaching for staff, and senior leaders looking to reset or fine-tune their values driven leadership skills.

Course faculty includes experienced healthcare leaders from Mayo Clinic and other institutions.

Course Directors

	Nadia N. Laack, M.D. Dr. Nadia Laack is the Professor and the Chair of the Department of Radiation Oncology. She is the Vice-Chair of the Radiation-Children’s Oncology Group Bone Tumor Committee in addition to a committee member for the Ewing Sarcoma, Osteosarcoma and Neurotoxicity groups. In addition to pediatrics she has focused her clinical practice and research endeavors on central nervous system tumors. She is known for her work in incorporating advanced imaging in adult and pediatric brain radiotherapy.
	Sandhya Pruthi, M.D. Dr. Sandhya Pruthi is the Medical Director for the Division of Health Education and Content Services and serves as the Chief Medical Editor for the MayoClinic.org website. She is an Associate Medical Director for the Department of Development. Dr. Pruthi also serves as Medical Director for Continuous Professional Development Curriculum and Content Services. Dr. Pruthi’s research and clinical expertise are in breast cancer prevention and management of women at increased risk for breast cancer, hereditary breast, and ovarian cancer risk, and providing preoperative counseling to women newly diagnosed with breast cancer. She is Mayo Clinic's principal investigator on several national breast cancer prevention and biomarker trials aimed at reducing the risk of breast cancer.
	Marco Rizzo, M.D. Dr. Rizzo is Professor of orthopedic surgery and is Director of the Mayo Clinic Program in Professionalism and Values, and the Mayo Clinic Values Council. He has previously served as Fellowship Program Director for the Division of Hand Surgery and Chair of the Division of Hand Surgery. He has been awarded on 3 separate occasions the Hand Fellowship Teacher of the Year award. He is a previous recipient of the Mayo Clinic Karis Award, which recognizes people who demonstrate the organization's values when serving patients, visitors, and colleagues. Dr. Rizzo has also thrice received the Mayo Clinic Top Performing Provider Patient Experience Award. He is a past recipient of the American Association for Hand Surgery Humanitarian Award for his volunteer work with the Indian Health Service in the Navajo Nation.
	Tripp J. Welch Tripp Welch is the Administrator for the Program in Professionalism and Values at Mayo Clinic, promoting the core value, "The needs of the patient come first." He is a member of the Mayo Clinic Values Council, Leadership Lecture Series Steering Committee, Committee for Employee Well-Being, and Consumer Digital Platform Advisory Committee. Previously, Tripp served as the Vice Chair of Quality with oversight of Patient Experience and Health Equity and Inclusion. He has held various roles over his 30-year career at Mayo Clinic, including Clinical Administrator, Research Administrator, Section Head in Human Resources, and Marketing Consultant, beginning his tenure in 1996 as an Administrative Fellow.